Download the training plan
Training on conflict management and resolution
Our online training on conflict management and resolution is designed to help you understand and develop your conflict management skills, which play a central role in our interactions with the team, colleagues, customers and superiors . This asynchronous training lasts about 3 hours. It is divided into modules that you can follow at your own pace. Available in English.
Also take advantage of our service online coaching To deepen your knowledge and receive personalized advice.
Conflict management: strengthen interactions at work
Find out how effective conflict management can transform your professional career. Our online training offers you practical resources and methods to manage conflicts more efficiently and to cultivate a more positive attitude in your workplace. By developing your skills in conflict management, you will not only improve your professional efficiency, but also the quality of your interactions. This is the key for a balanced and harmonious professional life.
Course plan and learning objectives in conflict management:
- Evaluate and understand your positioning in the face of conflicts;
- Understand the different postures in conflict management;
- Take into account the various stakeholders and the culture of the organization ;
- Understand the evolution of a conflict and prevent climbing;
- Explore Various intervention strategies.
Continue your reflection with a psychometric test on conflict management
After completing our training, you might be interested in deepening your understanding on your posture in conflicting situations. There Thomas-Kilmann method in conflict situations helps you identify your personal trends in conflict management and understand how they influence your interactions with others.
This test could be a great way for you to continue your reflection on the concepts you have learned during training. It could also provide you with valuable information to continue to develop your skills in conflict management. We encourage you to consider this option as an additional step in your learning journey.
No refund.