FAQ
TERMS AND CONDITIONS
By using the site and for hyperlinks, you indicate that you accept the general conditions and all their subsequent modifications.
REFUND POLICY
Refund are not possible once the purchase has been made.
LIABILITY
Proxima Centauri declines all responsibility for damages resulting from the use, access or impossibility of using the services and/or the site. This includes loss of income or profits, whether direct, indirect, incidental, punitive or consequential.
In addition, Proxima Centauri cannot be held responsible for damage or viruses that may infect your computer equipment or any other property when accessing, using or consulting the site, or when downloading any content from the site.
APPLICABLE RIGHTS
By using this site, including any order or purchase on the site, the user acknowledges and agrees that this agreement and any claim, suit, action or formal notice arising out of the use of the site, including any order or purchase, is governed by the laws applicable in the province of Quebec and by the federal laws applicable in Canada. The user hereby acknowledges and irrevocably submits to the exclusive jurisdiction of the courts of the Province of Quebec, Judicial District of Quebec, with respect to all disputes arising from this contract and its use of the site.
COURSES
What is online course?
An online course is a learning program provided via the Internet. It allows learners to access educational content, take courses and acquire skills remotely.
Are all courses asynchonous?
Yes. Asynchronous learning takes place at a delayed pace. Learners have access to educational resources such as audios, videos, and other content that they can consult at their convenience. This offers great flexibility for learning.
What is the estimated workload?
The workload in online courses may vary slightly. Some training courses offer case studies, readings and various activities. To optimize the transfer of learning, it is recommended to take notes and reflect on the knowledge acquired at each stage. This will promote a better understanding and application of the concepts taught.
Can I access the courses site at my own pace?
Yes, once registered for a course, you can access the site when it suits you. You can manage your study time and take care of your training.
How long do I have access to the content of the course?
Considering that the majority of training courses is less than 3 hours, including readings and activities, the access offered is 60 days, from the date of purchase of the training. No request for extension will be allowed, without exception.
Will I get a certificate of success at the end of the course?
Yes, if you complete the course, you will receive a certificate of success issued by our consulting firm.
Is my courses eligible and recognized by my professional order?
Each professional order has its own eligibility and recognition criteria for continuing education. We recommend that you check directly with your professional order to find out if the specific training you are considering is eligible and recognized.
As a general rule, the requirements are: 1) the course plan which includes the details of the course you have taken, i.e. the content, duration, objectives and targeted learning, 2) the official training certificate that will be issued to you attesting to your participation and success in the course, 3) finally the invoice which is proof of payment for the training.
Are you a recognized training organization?
Proxima Centauri is a training organization approved by the Commission of Labour Market Partners. The accreditation ensures that the training organization meets the conditions provided for in the regulation, i.e. that it has the required experience in the professional fields in which it provides its training and that it also has skills as a trainer. Our certificate number is: 0060082.
PSYCHOMETRIC TESTS
I did not receive the link to take my test.
Following your purchase, you will receive a link via email inviting you to take your test in about 24 hours. If you have not received this link, make sure that it has not fallen into your junk mail. If you still can't find the link, do not hesitate to contact us for additional help.
What are the ethical considerations when using psychometric tests?
On an ethical level, it is not appropriate to rely solely on test results to make professional decisions. The information collected during a psychometric evaluation must be considered as an additional source of data. Therefore, you should have other sources to triangulate the information. When we rely solely on the results of a psychometric assessment, we risk missing important aspects of the person evaluated. By using several sources of information, such as interviews, references and observations in the field, we obtain a more complete and nuanced image of the person. Data triangulation allows us to reduce bias and more accurately assess an individual's skills, personality traits and abilities. Under no circumstances should an employee's assessment be used to justify dismissal.
In addition, the results of psychometric tests contain personal information. It is essential to respect the confidentiality of individuals' data and not to disclose them without their consent.
Why the MBTI should not be used for employee recruitment or selection ?
The MBTI should not be used for the selection of employees for the following reasons:
- The MBTI identifies people who may like to do a certain type of work, but it does not determine how well they could do this work. The MBTI does not identify the skills or abilities that predict success in a job.
- An organization that uses the MBTI for selection compromises its credibility with potential and current employees who know that the use of the MBTI for selection purposes is inappropriate.
Are there any other considerations when using psychometric tests?
Privacy and Responsibility: When you carry out the assessment for another person, it is essential to ensure a confidential process. Make sure that the information collected will not be disclosed without authorization. As a user of the evaluation, you are responsible for the protection of data confidentiality.
Personal Status and Consent: Before confirming your purchase, take into account your own personal situation. Make sure that you are able to take this step with full knowledge of the facts. If you are acting on behalf of another person, obtain their informed consent to participate in the evaluation.
For these assessments, you must be 18 years of age or older. This ensures that the results are relevant and adapted to an adult audience.